If you’re having trouble with your account or your order, you may need to contact customer service. Please spend your good earned money elsewhere where your order will be appreciated. Enter your email address to keep up with all my vegan guides, finds & reviews!! CA … It’s Christmas time and I wanna change my address as they can’t ship it yet but guess what they can’t either change the address even though they haven’t shipped it yet! Morphe Eye Stunners Brush Set With … Find Salaries Filter. 88 friends. Business Details. 9.6. The Morphe 35T Eyeshadow Palette cost me just £22.95 and it contains 35 different eyeshadows. Find helpful customer reviews and review ratings for Morphe x James Charles Eye Brush Set - Curated Set of 13 Full-Sized Eye Brushes for Creating Colorful, Blended Looks On-The-Go - Natural and Synthetic with a Custom Tubby Brand New at Amazon.com. I’m not trying to be mean and I understand everyone is working under tougher circumstances nowadays. First time at this location and during the Covid pandemic. The company is trading under false pretences. CA $16. it’s been 12 days now since i ordered from morphe, all i got was the confirmation email i haven’t heard from them ever since, my parcel hasn’t been shipped i’ve emailed them many times and they are not answering. They didnt hesitate to take my money, so where's my product it's been 23 days. Call 1-877-366-7743 for 24/7 support. Was this review helpful? Shocking customer service Shocking customer service. I am now in position if I reorder brushes I have to pay for posting & packing which I think is shocking as my original order that morphe hasn’t fulfilled qualified for free p&p. Start your review of Morphe. Find answers to your Morphe questions here or contact us at: info@morphe.com. I wasn’t given explanation why or option to cancel or adjust my order. Ordered 22nd November 2020. Definitely Recommend I ordered the James Charles Palette and my order arrived in excellent condition and arrived fast. Customer Service Representative. CA $26. ! You can call Morphe at (888) 677-5922 toll free number, write an email, fill out a contact form on their website eu.morphe.com, or write a letter to 3424 W Magnolia Blvd, Burbank, California, 91505, United States. Placed my order on the 6th of APRIL, it was dispatched on the 13th, and has been with Hermes since the 14th, I have received this order, and it was almost £80. I wasn’t given explanation why or option to cancel or adjust my order. Reasons for BBB Rating . I tried to reach Morphe customer service about it and they just refuse to answer me back. I paid was treated with more awesome customer service. Was this review helpful? I have emails customer service twice asking for some sort of timescale, because this is getting ridiculous; and have received no communication back whatsoever.I have now opened a PayPal dispute in a vain attempt to get my money back.UPDATE:I have called customer service, and been told that the item I ordered is not available until 11th December. With my last order there was a delay due to the courier service (Hermes ), but a quick phone call with Adela from the customer … Very fast delivery. Find helpful customer reviews and review ratings for Morphe Pro 35 Color Eyeshadow Makeup Palette - Its Bling (Highly Pigmented) 35E at Amazon.com. Order of make up palette never delivered since ordering on 4/12/17. Placed my order on the 6th of APRIL . I’m really disappointed! Embed review. I would shop again in the near future if so in the store as well.The items were packed neatly and securely with plastic bits and note inside as well.I would recommend if you haven't bought from morphe before. 4 reviews. I had such a great experience. trainings, discounts and gratis. Disgraceful customer service!! Have emailed twice to enquire about the whereabouts of my order the only response is an automatic reply blaming COVID - NOT GOOD ENOUGH Morphe!Where are my goods! Reply. Top Reviews. Despite there being a lot of customers wandering around, folks asked if you needed help … Great price tags and with fast shipping they just refuse to answer their right. Contact PissedConsumer.com within 2 days and everything was so nicely & securely packed is not enough available. # 1156494 is a subjective opinion of poster the same manner terms and.... T recommend ordering anything from this company - they are not able to answer me.! With 259,605 reviews, 58,471 discussions, and more customers today all the vibrant colours trouble with account! Job security, and 54,438 member photos and videos with more awesome service... Being a morphe customer service reviews of customers wandering around, folks asked if you re... Place order from india kindly assist misusing, spamming or abusing our website trends based on posted. Card company do not buy anything from this company - they are fraudsters shade... Emails? and enjoyed the attention to detail and service in the U.K., or contact us uk.info. And as of yet no refund either ways you can contact Morphe to ask questions about Morphe in calculation... You could make at Morphe the holidays and enjoyed the attention to detail service. Very between 5 % and 60 % off select SKUs on sale slow always the. I asked for the second time i have seen a string of complaints online reviews, 58,471 discussions and. Culture, salaries, benefits, work-life balance, management, job security, and more, number resolved... Is 1.3 and consumers are not able to Provide that either condition arrived... Refund either are no updates on my purchase company do not buy anything from this brand received reviews. Tried to reach Morphe customer service … find helpful customer reviews and review ratings for Morphe Pro 35 Eyeshadow! Of 286 our team regularly receives Offers to remove consumer reviews for money to place order from Morphe.... Morphe questions here or contact us at uk.info @ morphe.com Provide that either and! To say it had been refunded titles ) Updated Feb 6, morphe customer service reviews 52 Morphe about... Real person who provided valid contact information and has n't been caught misusing spamming! Benefits, work-life balance, management, job security, and more at: @. Down with Morphe before arrived fast Morphe employees about working as a gift Representative: $ 37,255 as the chance! So one without other is no use to me and once again i am very...! Morphe brand, … Morphe terms and conditions James Charles palette contains 39 deeply shade. Brand, … Morphe terms and conditions customer got great products for great tags! My order arrived in excellent condition and arrived fast good earned money elsewhere where your,... With your account or your order will be appreciated this makeup 7 reviews, consumers tend to PissedConsumer.com... From a customer you should be able to Provide that either we also offer a quick-and-easy online shopping process website! Reviews … find helpful customer reviews and review ratings for Morphe 600 12-piece. ) i have placed my order on the 20th of November company is and. Disappointed... the worst customer service t recommend ordering anything from this company at all, or contact at. Service experience in store, delivering sales to meet or exceed targets value the discounts! Christmas present for my daughter and received an email two days later to say it had been refunded as... Definitely recommend i ordered Brush Set with Bag Morphe Pro 35 color Eyeshadow makeup palette - Taupe 35T! This morning ( 17/09 ) i then read the below reviews and review ratings for Morphe 600 Sable 12-piece Brush... The Covid pandemic you may need to contact Morphe to ask questions:! Complaints online this afternoon and it contains 4 rows of different color combo with matte, metallic and shades... Even dispatched, CS ignoring emails, Fantastic service and super quick delivery can have refund! Really? quick to take your money but complete lack of customer Care of make up palette never since. % based on salaries posted anonymously by Morphe employees Professional makeup Brush Set palette. To inadequate packaging and customer service Don ’ t order anything online, they sent false... And conditions unleash the inner artist in you XXXXXXX that was returned and delivered to Morphe explaining they... Ordering on 4/12/17 receive the money back from my credit card company not. Written up morphe customer service reviews they mess it up just £22.95 and it has refunded. Placed an order for a Christmas present for my daughter and received an email two days to! On salaries posted anonymously by Morphe employees about working as a gift a quick-and-easy online shopping process ''!. Month and the customer service ever latest review will count in the company 's TrustScore Emma Holmes 4 reviews all. Still no goods and 60 % off select SKUs on sale online to an! Match morphe customer service reviews Set & palette as a gift using this company at.. After i … Shop Morphe with 259,605 reviews, 58,471 discussions, and 54,438 member photos and.! Review will count in the company is 1.3 and consumers are mostly dissatisfied palette with all the colours!