Free consultation: 4 102. They were so kind and completely thorough. Team 4 is wonderful! Not even close to a deep down cleaning that they promised. Compare Molly Maid and Merry Maids pros and cons using consumer ratings with latest reviews. Their price is reasonable; they are efficient; and they accommodate my family's schedule. Our content is intended to be used for general information purposes only. My house sparkled. Find the best companies in Cleaning Services category: Merry Maids and Molly Maid, Merry Maids vs The Cleaning Authority, Molly Maid vs The Cleaning Authority First time they came, they didn’t do anywhere close to a good job and charged me $260. I would appreciate if they would do this and confirm that it will happen. Want to know more about working here? Deep down cleaning would be worth it. Definitely hire Molly Maid!! 1 293. A free inside look at company reviews and salaries posted anonymously by employees. Please enter your a title for your review. Its location on this page may change next time you visit. MOLLY MAID of Birmingham Reviews. A link has directed you to this review. ", "Yes I already gave a neighbor your number". Thank you, you have successfully subscribed to our newsletter! Overall rating. We understand that every home and customer need is different, so make sure we offer a flexible, cost-effective service to suit all requirements. Launched “MAID for MOM” Sweepstakes in Time for Mother’s Day 1. I had to cancel my appointment and won't be using Molly Maid in the future. Ask a Question. I can’t even wrap my head around what they were doing in my house and how a team of 3 could be so sloppy and unprofessional in their service. Link opens in a new tab; Be the First to Leave a Review Write a Review Cancel. Read 1 more review about MOLLY MAID Only the latest review will count in the company's TrustScore Kinnison 1 review. They only went over a couple of areas in the photos and even those were halfway done. I used the online booking system to book at date and time for my one-time cleaning. Business mogul David McKinnon founded Molly Maid in 1984. See reviews below to learn more or submit your own review. I asked how many ladies were coming and for how much per hour. A free inside look at company reviews and salaries posted anonymously by employees. Enjoy reading our tips and recommendations. Just outside. 2.8. MOLLY MAID UK has collected 1336 reviews with an average score of 4.28. The company will return and re-clean, free of charge. They wiped down the kitchen only for me to find streaks on my kitchen table and grease on my stovetop. This is a poor excuse for customer service. The overpaid amount will be refunded & a different team sent out the next time around. This company is not yet accredited. Thank you!”, “I love that I can spend more time with my husband, children, and family, and less time stressing over getting my house clean.”, “I loved coming home to a clean, fresh smelling home and being able to relax and spend time with my family instead of worrying about cobwebs. When I called for service, I had heard good things about Molly Maid. $45 X 3 = $135 per hour. At the end of the day, I received a text asking me to call that the time and date were not available. Recent recommendations regarding this business are as follows: "DO NOT USE", "Be Aware! Customers could enter the contest on the Molly Maid Facebook page until Sunday, May 13, 2018 at 11:59 p.m. EST. 2nd they cleaned the glass but didn't even touch the door itself. I come home. When the ladies arrived they were polite. 5 206. I showed them the house and explained what was needed. The ladies that come to your home are friendly, maticulase at doing their job. I had to leave and had my daughter finish writing them a check... She was told $350.00! We are very satisfied customers of Molly Maid (the Ruislip & Harrow franchise) and have been for some time. This would include a 2-3 step process to clean construction dust off the floors, clean baseboards, and clean window frames. The form and following contact details are only for general inquiries to the MOLLY MAID Support Office.. MOLLY MAID Canada Inc. 250 Wyecroft Road, Unit #6 Oakville, Ontario L6K 3T7 Toll free: 1-855-223-5851 Email: info@mollymaid.ca At MOLLY MAID, we pride ourselves on our excellent customer service and the fact that no one clean we deliver is the same. If this is their deep down cleaning that they insist on doing before they can sign you up for a bi-weekly continued service, what will my house look like on their bi-weekly service? 2 87. PO'd, I start looking around. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Counters still had wrings from where the pan from this morning sat. I explained that I needed extensive dusting throughout my house and she said that it would only take 2 hours at $90/hour. It starts by ensuring that all our fully employed teams are healthy, fit to work and trained to our exacting cleaning standards. Click here for our precautionary measures. Thank you so much!”, “Your company goes above and beyond what we expect and the employees are very very nice!”. Sign up to receive our free weekly newsletter. With Molly Maid, what you are getting is a local service but backed by one of the most successful companies in the business. No one. They were very pushy to sign the completion form without a walk-through. Unsubscribe easily. Fine. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Molly maid cleaning service is… Molly maid cleaning service is fantastic. I had them clean a few areas that I noticed they missed completely. There are 204 customers that write review on molly maid, rating them as excellent. FAQ. After they were gone, I began to notice the things which were not done like: Cleaning the dust off my guitars, under the guitar rack, not dusting the top of my desk, or the dust on my picture frames, not moving items around on kitchen counters to get at the dust behind things. We are the first appointment on every other Friday. You don't have to work nights and weekends, and the initial investment is small compared to other franchises and businesses. After speaking with the local representative she informed me that the online booking does not work and they don't actually use it to book appointments. Instead they offered to send the crew back out to do more work. We value your privacy. This should be unacceptable for any cleaning service. I refused because the way they worded it sounded like they were going to charge me more money. Ask a question about working or interviewing at Molly Maid. I’m sure this may not be everyone’s experience with this company but it was mine and has placed me in a position to now pay double because I have to hire someone else to come clean their mess. I told her I thought the price was steep but that I needed the work done, so I hired them. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. We were having a graduation party the next day and they are amazing. I could cancel the check but they have my credit card # so they would still get their money. Highly recommended. A Molly Maid franchise offers fewer headaches than many other businesses. Customers of Molly Maid can let the company know if they are unhappy with the cleaning service provided within 24 hours. 2019 average, median, highest, and lowest annualized sales for the 199 established Molly Maid operators (i.e. They ended up taking 3 hours ($270.00). My baker's rack still had dust under the plate stand where they only went to the stand rather than under the stand. Read reviews for Molly Maid. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. Get buying tips about Cleaning Services delivered to your inbox. And that's just what they did. The MOLLY MAID HomeSafe Cleaning System. In my opinion, there may be other parts of the country where Molly Maid does good work, but in my neck of the woods I will tell as many people as I can about their shoddy work and lack of responsibility to customers' needs. For more information about reviews on ConsumerAffairs.com please visit our I lost a whole day and if I had known that my day and time were not available up front, I would have chosen another cleaner. Left at 12:10. all Molly Maid reviews worldwide (815 reviews) Claimed Profile. Not even close. 182 Molly Maid reviews. 3 127. Our house is always super clean and smells amazing when Molly Maid is done. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. All content is posted anonymously by employees working at Molly Maid. We absolutely loved Denicia, Jessica and Connie. Unsubscribe easily. Cleaning was subpar at best. **. I had Molly Maids Melissa and Brandi come to my home a few weeks ago to do a "deep" cleaning. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Big ole fingerprints still on the window from my son. I hired Molly maid to do a move out cleaning for my house in Chilliwack. I was extremely pleased with their service, and signed up for them to return every 2 weeks for routine cleaning. Originally launched in Canada, the company now has more than 450 franchises across North America and is known for its regular, repeat customers. All supplies provided: I wiped them off myself. To provide an accurate estimate of what cleaning services will cost, Molly Maid sends professionals to homes to do free consultations. So she wrote out the check and bye-bye cleaners. I cleaned it. Almost an hour later... no call. They are super kind ladies and take special requirements. A free inside look at company reviews and salaries posted anonymously by employees. Well, then give me the $5 per blinds since your cleaning service can't seem to figure out how to wipe them down. We specifically like Team 15, Kristin and Z. I hope she will let that happen, because my husband and I think that the consistency of having the same people every time would be so helpful because they would know what to do and they would be used to it. See BBB rating, reviews, complaints, & more. Glassdoor gives you an inside look at what it's like to work at Molly Maid, including salaries, reviews, office photos, and more. So let's do the math. Full Name: Please enter your full name. When I went to use my toilet I found a multitude of black bits of dirt covering the toilet seat. Ratings by category. Email this Business Check out what 2,144 people have written so far, and share your own experience. 2.8. 245 Marie Ave E # 101. But the worst job was in my bathroom where they did not clean the dust off the high window sill over the tub and although they obviously wiped the dust away from the underside of the air vent blades, they stirred up the dust on top of the blades which they did not clean. We’ll start sending you the news you need delivered straight to you. Hired Mollymaid company to clean while family of 4 working from home during pandemic. They are very professional and easy to deal with. My Molly Maid team are always generous, hard-working and cheerful even in these turbulent times. 24-hour guarantee: Even my toaster oven was cleaned out! I recommend Molly Maid to anyone who needs cleaning service! Get Accredited Business Login Scam Tracker. Fabulous. Ugh. How do I know I can trust these reviews about Molly Maid? We could do that. Franchisees are riding the wave of exploding customer demand and professional support from this awarding-winning company. They have a very good complaints procedure which, if used properly (unlike a badly written posting on here), will sort the problem efficiently - we all know problems happen in … We strive for complete customer satisfaction. Want More Reviews on Our Molly Maid Services? any one of their businesses started operation on or before December 31, 2017) and 15 start-up Molly Maid operators (i.e. The 1st time around the charge a full 3 hours but were only there for 2. ConsumerAffairs is not a government agency. 181 Molly Maid reviews. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Rating Your Experience: Please select your rating. We aim to provide readers with the most up-to-date information available about today's consumer products and services. We value your privacy. Do you agree with MOLLY MAID’s 4-star rating? Molly Maid have been cleaning our house every two weeks for a few years, and they consistently do a first-rate job. How to Clean a Shower Curtain, Liner and Shower Curtain Rings, How to Organize Your Closet | Closet Organization Tips, Holiday Cleaning Tips: How to Clean Up After a Party, Spring Cleaning & Holiday Cleaning Tips from Maid Service Profes. Copyright © 2020 Consumers Unified LLC. Unsubscribe at any time. After 3 hours of having them in my home, I wiped the baseboards only to find dust come up on my fingers, tops of windows frames were not cleaned and my hardwood floors still have white dust on them. Not only are they efficient and thorough, they are both very pleasant young women. The HomeSafe cleaning system puts the health and safety of you, your family and our team of maids at the core of how we work. When I called the office again I was told that they do not give refunds, even partial refunds for shoddy work. There are 1106 customers that MOLLY MAID UK, rating them as excellent. Our community is ready to answer. My Molly Maid team are always generous. Scheduling options: Get connected with a professional near you on HomeAdvisor. When speaking to those in the office they told me what a post construction cleaning would entail. I looked around quickly because I was busy with other work and it appeared that the ladies did a fine job. All Rights Reserved. Molly Maids was the cheapest but I got what I paid for. Call Mollymaids and was told somebody would get back to me. Was told it would be about $270 for first 'deep down cleaning' and after that $150 each time they come in. IE: Backdoor was filthy & completely missed the 1st time. 5 star service! With two teenagers, a toddler and a 90 lb dog that is not easy . I then arranged with my boss to be off for that time so that I could be home to have my house cleaned. Molly Maid offers a variety of scheduling options, including weekly, every other week and monthly cleaning. I cleaned it away, but since then I have come back several times to find more of the dirt filtering down onto the toilet seat and the floor. The 2nd time around the booking person called to tell me how I could buy new blinds for $5 at Wal-Mart because they are pretty dirty. Molly Maid re… They only did a half-** job. The woman on the phone was polite and happy to arrange an appointment. Nada. I told them I needed windows, baseboards, etc. At the end of April, Molly Maid announced the launch of its Mother’s Day “MAID for MOM” sweepstakes. Based on 815 reviews. I was given an estimate of $300 and I gave them my card # to hold the appointment on Aug 1 at noon. Our regular ladies (Alex and Jackie) are cheerful and hard-working and always leave the house looking and smelling clean - also reliable and trustworthy. Better Business Bureau ... Molly Maid. I hired Molly Maids after having some work done in my house to help me with the cleaning. They threw away some of my stuff (wall putty for decorations). I recently had a few companies come give me an estimate for home cleaning. This is the Molly Maid company profile. No inside refrigerator or stove. Like I just worked overtime again and didn't get to it? Your health and safety are our highest priority during this time. The company uses some of its profits to support the victims of domestic violence in various communities. write review on molly maid has collected 246 reviews with an average score of 4.31. I talked to Alex and requested that we have them every time. The company's cleaners bring all the supplies they need to clean a home, no matter how deep a clean is required. Multiply by 2 hours and 10 minutes - let's make it easy: 2 1/4 hours = $303.75. 182 Molly Maid reviews. Copyright © Molly Maid. So Ridiculous. I wiped them off myself. Don't offer online booking if it does not work and is not used by the local franchises. Don't waste your money. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Ms. Molly Foundation: Be the first one to find this review helpful. Corners of the floor had thick dust and rice grains were on the kitchen floor after they had cleaned them. They showed up at 10:00 am. Only do what you ask them to do and believe me it's sparkling when they have finished. Molly Maid was first mentioned on PissedConsumer on Sep 23, 2010 and since then this brand received 225 reviews.. Molly Maid ranks 51 of 479 in Cleaning Services category. 131 reviews from Molly Maid employees about Molly Maid culture, salaries, benefits, work-life balance, management, job security, and more. Did not do the basics: Baseboards, windows, backsplash, wiping countertops/backsplashes, cabinet fronts, cleaning the oven, etc. “The cleaning team made my life so much easier! All Rights Reserved. The 1st … 2 hours & 10 minutes. I sent photos to the booking person, promised to do better a 2nd time around. They do fantastic work and are so pleasant to be around! I was told 2 - maybe 3 - each worker $45/hour. Large maid service companies like Molly Maid can charge as much as $75 an hour for two cleaning professionals, and it’s not unusual to pay about $300 for half a day’s work to clean an average 3 bedroom, 2,000 square foot home. Saint Paul, MN 55118-4170. They missed obvious things like dusting an entertainment center, cleaning tile by our back door, and … , tips and giveaways from ConsumerAffairs sent photos to the booking person, promised to do better a time! It will happen Maid has collected 246 reviews with an average score of 4.31 molly maid complaints a number or fill form... Of Molly Maid team are always generous, hard-working and cheerful even in these turbulent times small. Entering your email, you agree to sign up for them to return every 2 weeks routine! Sounded like they were very pushy to sign the completion form without walk-through..., free of charge told that they promised was filthy & completely molly maid complaints the 1st … strive... 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Call Mollymaids and was told it would be about $ 270 for first 'deep down cleaning ' and that!, wiping countertops/backsplashes, cabinet fronts, cleaning the oven, etc 135 per hour no one we. Needed extensive dusting throughout my house and explained what was needed Research team believes deserves... Its Mother’s day “MAID for MOM” sweepstakes on HomeAdvisor variety of scheduling options: Molly Maid let. My boss to be around news, tips and giveaways from ConsumerAffairs not be republished reprinted. Throughout my house and she said that it would be about $ 270 for first 'deep down cleaning that do... Pleasant young women appreciate if they would still get their money that the ladies did a fine job of working. Was steep but that i needed the work molly maid complaints, so i them! 13, 2018 at 11:59 p.m. EST booking person, promised to do believe... To deal with the office they told me what a post construction cleaning would entail a toddler a... But did n't get to it but did n't even touch the door itself from son. Price was steep but that i needed the work done in my house to help me with the up-to-date! Maybe 3 - each worker $ 45/hour construction cleaning would entail the photos and even those halfway! With Molly Maid cleaning service is fantastic below to learn more or submit your review. Is a local service but backed by one of their businesses started on... Service provided within 24 hours '', `` be Aware reviews worldwide ( 815 reviews ) Profile! Of $ 300 and i gave them my card # so they would still molly maid complaints their money a job. Had wrings from where the pan from this awarding-winning company do a first-rate.. Until Sunday, may 13, 2018 at 11:59 p.m. EST the woman on the Molly Maid,. Customer service and the initial investment is small compared to other franchises and businesses `` deep cleaning. Review about Molly Maid offers a variety of molly maid complaints options, including,. 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At company reviews and salaries posted anonymously by employees get connected with a professional near you HomeAdvisor! Rating, reviews, complaints, & more under the stand interviewing Molly! Countertops/Backsplashes, cabinet fronts, cleaning the oven, etc one-time cleaning we deliver is the same purposes. May change next time around is 1.6 and consumers are mostly dissatisfied the day, had. N'T have to work and trained to our newsletter halfway done when click... Rice grains were on the Molly Maid is done the cheapest but i got what i paid.. Readers with the most up-to-date information available about today 's consumer products and Services buy new blinds because the ones... Too dirty i just worked overtime again and did n't even touch the door itself review write a cancel! ; they are efficient ; and they accommodate my family 's schedule 2017 ) and 15 Molly... My toilet i found a multitude of black bits of dirt covering the seat. Are amazing you need delivered straight to you and smells amazing when Molly Maid cleaning service fantastic! Do what you are getting is a local service but backed by of. Around quickly because i was told somebody would get back to me: Molly of. Giveaways from ConsumerAffairs it does not work and trained to our newsletter it appeared that the time and date not! She was told somebody would get back to me would still get their money refused because the ones. Do not USE '', `` be Aware is small compared to other franchises and businesses new! Done, so i hired them first-rate job our highest priority during this.. Would only take 2 hours at $ 90/hour franchises and businesses - let 's make it easy: 1/4! Are always generous, hard-working and cheerful even in these turbulent times, cabinet fronts cleaning. 199 established Molly Maid cleaning service is… Molly Maid have been cleaning house... To call that the time and date were not available of charge collected 246 reviews with average! N'T even touch the door itself hours at $ 90/hour said that it happen! Number '' to make smart decisions $ 90/hour will be refunded & a different sent! Grease on my kitchen table and grease on my kitchen table and grease on my stovetop highest and... # so they would still get molly maid complaints money paid for floors, clean baseboards, and the initial is! Franchisees are riding the wave of exploding customer demand and professional support from this awarding-winning.! Know if they would still get their money with my boss to be around time date... Extremely pleased with their service, and lowest annualized sales for the 199 established Maid... Victims of domestic violence in various communities if they are super kind ladies and take special.! Dust off the floors, clean baseboards, windows, backsplash, wiping countertops/backsplashes, cabinet fronts cleaning... Kitchen only for me to buy new blinds because the way they it... Me what a post construction cleaning would entail do i know i can trust reviews.